When a QR-code of the measurement is generated this can be scanned and give access to an anonymised pdf report on a smartphone. The pdf is uploaded via an SFTP connection via SSH with a defined user/password combination via port 22 to sportmed.eu.

To ensure the protection of personal data and to comply with GDPR legislation, the uploaded pdf that can be seen when the QR code is scanned is anonymised.


If an error message appears when trying to create a QR code, saying there is no internet connection, this is probably triggered by a firewall or proxy setting.


A good test to rule out restrictions via a router or firewall is to establish a connection via a cell phone hotspot. If the QR code can be generated this way, the problem lies in the restrictions of the network via which the computer is connected to the internet.


If that is not possible the connection can be checked using a powershell command from the machine the TANITA Pro-software is installed on.


To do so:
  • Open a Powershell console using the Windows-key – type in Powershell – Run as administrator
  • Copy/paste the following command:
  • Test-NetConnection -computername sportmed.eu -port:22
  • The result should be:
PS C:\ > Test-NetConnection -computername sportmed.eu -port:22

ComputerName : sportmed.eu

RemoteAddress : 109.239.58.177

RemotePort : 22

InterfaceAlias : Ethernet0

SourceAddress : <your.local.IP.address>

TcpTestSucceeded : True


If there is an error it looks like:


PS C:\ > Test-NetConnection -computername sportmed.eu -port:22
WARNING: TCP connect to (109.239.58.177 : 22) failed
 
If this error occurs, it can be resolved by the IT team on site by opening the firewall on port 22.