If you place your order in our web shop from Monday to Friday before 4:00 PM your order will be shipped the same day. When you place your order between Frid...

On the day of shipment (usually order day when ordered before 4:00 PM) you will receive a confirmation per email around 11:00 PM at night. In this email the...

While placing your order you can select a delivery address and a billing address. If you want to change your delivery address after placing your order pleas...

Orders placed in our web shop can be delivered to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia...

Please check the table below for the delivery costs for orders placed in our web shop:    Delivery to: Order value under € 100,00 Order value over € ...

Please check the table below for the delivery time to your country:   Delivery to: Delivery time: Belgium, Germany, Netherlands 1 - 3 days Austria, Cz...

You do not need to register the purchase after receiving it. But it is important to keep the receipt and/or invoice of your purchase. Should you need to cla...

The web shop system can only accept valid VAT numbers for cross border transactions within the EU. Here you can check if your VAT number is valid for cross...