Ordering

Have you received my order?
After we receive the payment for your web shop order we always send an order confirmation within 1 hour. If you did not receive an order confirmation, pleas...
Mon, 28 Mar, 2022 at 10:42 AM
How can I place an order?
All our products can be purchased in our web shop. Payments can be made with Credit Card (Mastercard/ VISA), PayPal, Sofort, bank transfer, Trustly and iDea...
Tue, 18 Feb, 2025 at 1:58 AM
How can I change my order?
When we receive the payment for your order we immediately start preparing the shipment so you will receive your product asap. Therefore it is not possible t...
Tue, 18 Feb, 2025 at 2:01 AM
The status of my order is 'complete' but I have not received my order yet.
Order status 'complete' means that the order has been shipped and is on its way to you, it does not mean that your order has been delivered. On the ...
Tue, 18 Feb, 2025 at 2:06 AM